FAQ
GENERAL INFORMATION
CALIBRATION/MAINTENANCE
FIRMWARE UPDATE
INTERFACE AVALIABLE &    HARNESS CONNECTION
TROUBLE SHOOTING
Technical Service
Manual Download
Software Download
TROUBLE SHOOTING
  4.1-What error messages correspond to the number of blinks?
 
 

Any A / V Series bill acceptor has a message LED at rear of the main base, which will flash in number of blinks, when experiencing technical problems and stop from working spontaneously.

A table sticker with all LED blinking messages can be referred on the stacker of any A / V Series bill acceptor.

As for P / U / UF Series bill acceptors, the message LED is located at Bezel; when experiencing problems, the Bezel LED should then flash in red.

To know the messages of the blinks, please refer to product categories below:

6 Series (A6/N6/S6/V6) :
Blink(s) Status
1* Bill Jam
2* Inhibit
3* Sensor Problem
3+2* Hook Sensor Problem
5* Stacker Removed
6* Stacker Full
7* Motor Problem
 
7 Series (A7/N7/S7/V7) :
Blink(s) Status
1* Bill Jam
2* Inhibit
3* Sensor Problem
3+2* Hook Sensor Problem
3+5* Magnetic Head Problem
(with Magnetic Head only)
5* Stacker Removed
6* Stacker Full
7* Motor Problem
 
P / U / UF Series :
Blink(s) Status
1* Bill Jam
2* Inhibit
3* Sensor Problem
3+1* UV Sensor Problem
3+2* Hook Sensor Problem
3+4* Fish Sensor Problem
4* Fishing Problem
6* Stacker Full
7* Motor Problem
8* EEPROM Problem

 


  4.2-How do I troubleshoot when facing technical problem?
 
  ICT has edited simple troubleshooting manuals for A / V Series and P / U / UF Series bill acceptors that have specified most of possible minor technical malfunctions.

Please note, customers are advised to keep their bill acceptors clean under any working environment; most of minor malfunctions can be eliminated or prevented by conducting regular cleaning and calibration.

Furthermore, customers should always return those bill acceptors with unknown malfunctions back to local ICT service center or distributors for further repairs.

To download the troubleshooting guide, please refer to the product categories below :